A Visit to White Castle Headquarters in Ohio

I grew up in the Westchester suburb of Miami in the 1980s, where there was no White Castle or sliders. South Florida hadn’t had a White Castle since the late 1960s.

Somehow, I was aware of who White Castle was, its headquarters in Columbus, Ohio, and its essential place in burger history. Throughout the Burger Beast blog’s life, I’ve grown to respect White Castle immensely.

White Castle made it safe to eat burgers in the 1920s when everyone considered them questionable food. They standardized burger buns and even created things like those branded soda-jerk paper hats everyone likes wearing on their heads.

Potential Burger Collaboration?

Alice Cooper sitting on a White Castle Slider Throne
Alice Cooper sitting on a White Castle Slider Throne at the Burger Museum

I was reaching out to hamburger-based restaurants across the United States, hoping to collaborate with them over my Burger Museum.

The Miami Meat Machine and I had already planned a trip up north when I mentioned it to Jamie Richardson (VP of White Castle). Jamie invited us to their headquarters to tour White Castle‘s HQ in Columbus, Ohio.

Done deal.

We Are Here

The Former White Castle Headquarters in Columbus, Ohio
The Former White Castle Headquarters in Columbus, Ohio
White Castle System Building Tower in Columbus, Ohio
White Castle System Building Tower

Flash forward to a few months after the invite, and we’re in Columbus, Ohio. I got goosebumps just looking at the building because of all the history I knew would be inside.

White Castle Headquarters Entrance Carpet
White Castle Headquarters Entrance Carpet

So I was ecstatic when I saw glass case after glass case with memorabilia and ephemera from White Castle‘s history. There was also a sign welcoming “Burger Beast” and Friends.

White Castle Welcomes Burger Beast and Friends
White Castle Welcomes Burger Beast and Friends

Inside White Castle HQ

After a brief wait in the lobby downstairs, Jamie showed up and took us around for a tour of the White Castle Headquarters. We got to see the Craver’s Hall of Fame Wall (hoping to make it on there one day), the cafeteria (which also had great signs that I fell in love with), the offices, and a bunch of porcelain signs from old White Castles.

White Castle Sign at the former Headquarters in Columbus, Ohio
Beautiful White Castle Sign
Craver Hall of Fame Wall at the former White Castle Headquarters in Columbus, Ohio
Cravers Hall of Fame Wall

The crew and I sat down in their White Castle Headquarters Conference Room, where we discussed company history. I tried to get him to admit that they were planning to open a location in Miami, but he didn’t budge on that topic.

Isaac in deep thought at the White Castle Conference Room
Isaac, in deep thought

Lunch at White Castle

Miami Meat Machine outside the White Castle Corporate Restaurant in Columbus, Ohio
Miami Meat Machine outside the White Castle Headquarters Corporate Restaurant

We were given gift bags (a very nice gesture) and then whisked off to the nearest White Castle in Jamie’s White Castle mobile, a Sprinter-type vehicle covered in White Castle logos. He told us his teenage daughter is embarrassed to be dropped off at school in it, which is hilarious.

After a tour of the White Castle flagship store, we sat down for lunch. I ate a couple of double-sliders with cheese and a couple of jalapeño cheese sliders, along with an order of fries and a Coke.

Stained Glass White Castle Sign inside the White Castle Corporate Restaurant in Columbus, Ohio
Stained Glass White Castle Sign inside the Restaurant
Lunch at the White Castle Corporate Restaurant in Columbus, Ohio
Lunch

There is something craveable about White Castle. Why bring that up? We considered getting some sliders for the road in the drive-thru after lunch.

Later, we grabbed some White Castle in Erlanger, Kentucky, before driving to Atlanta. We knew it’d be a while before we had another one.

Thank you to White Castle and Jamie Richardson for rolling out the red carpet for us. They outdid themselves; class acts all the way.

Do I know more than I’m letting on about White Castle‘s future? Next topic, please!

9 thoughts on “A Visit to White Castle Headquarters in Ohio”

  1. Dear White Castle Headquarters,
    I visit White Castle quite a lot, but the White Castle in Bloomington, MN on 97th & Lyndale Ave South needs a real manager. I actually did not see anyone in charge. Only the workers. When I have gone there quite a few times, I noticed a worker dumping the frozen onion chips in the drawer where they belong, but when some fell out of plastic bag on the counter, he just pushed it right into the drawer. Another thing is when they are packing the burgers for customers by the grill, they seldom wipe that area down where onions, and pickles fall out of bun. They do not switch out the rag. I always see French fries on the floor, onion chips on the floor, etc. I feel it could be much more sanitary. Customers DO NOT want to see food on the floor behind the counter. That is awful. I would appreciate it if you would fix that restaurant the way it should be.
    Thank you
    Janet Bennett

    Reply
  2. You closed the one on north 23 and now I have to go to Kenny Rd. There is a empty Arby building in Powell, that would be a great place for White Castle.

    Reply
  3. I have loved white Castles since I was a little kid
    My cousin and I walked to the White Castle in Orange New Jersey
    I remember that they were 10 cents apiece
    Whenever I’m in New Jersey again I have to go to White Castle
    I now live in Myrtle Beach SC
    I’ve been trying to find out if tours of the factory are available
    I would definitely go if there was

    Reply
  4. can’t understand why they removed the White Castle years ago on west fifth ave. near grandview. it broke my heart and subsequently many new and successful carryout restaurants have emerged on that street. I’m still seeing a therapist trying to get over that terrible decision. billy Ingram must be rolling in his grave since he heard that news. there is no convenient location in the grandview area to get sliders, I travel all the way to Kenny road. I now live at Westminster Thurber and daily see the White Castle headquarters and it depresses me. please make me happy by putting a restaurant somewhere conveniently in the Northwest part of columbus. if you don’t I will have a heart to heart chat with billy Ingram and it won’t be good for you. respectfully, Brian

    Reply
  5. How I wish that we would get a White Castle in Colorado. The closest one is in Columbia MO and now in Las Vegas, both locations are about 750 miles from Denver. I was surprised to hear that they opened in Las Vegas because I thought that they only opened up in clusters so that they could have an distribution network. Any insight into how they supply the one in Las Vegas?

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